Posta Uganda Products & Services

Physical Boxes

A Physical Box Address is a Postal Address Box that is physically located at the station. It has a lock and key. The key that is used to access the box is issued to the client.

Letter Mails and Correspondence addressed to the client are placed in the box. The client can always access the box to see if there is mail addressed to them delivered through their box.

The Postal Address can be used in correspondence to write and be written to. It can also be used as an address to deliver to for purchases made online domestic and international.

The Postal Address is also linked to a client’s Phone Number, Email Address and their Post Mail account. This allows the client to receive instant notifications and monitor their box transactions using their Post Mail accounts once items/mails come to their box.

How To Apply

There are two ways of application: Onsite/physical and Online

Onsite/Physical Application at the Post Office

  1. Companies
  2. Fill out Postal Address application form
  3. Attach a copy of the certificate of incorporation for already registered company or a copy of the reservation slip if name of company has been reserved for registration but not yet registered
  4. Attach copies of IDs for directors (two) of the company
  5. Pay the service fee
  1. Individuals
  2. Fill out a Postal Address application form
  3. Attach a copy of Identity Card
  4. Attach a passport size photo
  5. Pay the service fee

Online Application at https://www.eposta.ug

  1. Visit the Client Portal at https://www.eposta.ug
  2. Create an account on the Client Portal
  3. Log into the Client Portal
  4. At the left side bar, click on “Postal Address”
  5. Click on the “Postal Address Application”
  6. Choose customer type from the “Customer Type” field
  7. Select the preferred Post Office station from the “Preferred Post Office” field
  8. Select “Physical Box” from the “Box Type” field
  9. Enter the details of the Postal Address Renter
  10. Confirm Mobile Number from which payments will be deducted via Mobile Money. If the number is incorrect or not the number to be used to pay, enter the right number from which the payments will be deducted
  11. Agree to the terms and conditions by ticking the box with “I have read and understood the terms and conditions” statement alongside it
  12. Click the “Make Payment” button
  13. Check your phone for a prompt. Enter your Pin to complete the Postal Address application process.

A notification message will be sent to your phone detailing your Postal Address number, station of the Postal Address and the rental period

Annual Rental Fees

Large Boxes at Kampala GPO and Clock-Tower: UGX 120,000/=

Kampala GPO: UGX 90,000/=

DPOs in Kampala: UGX 90,000/=

Regional Post Offices: UGX 80,000/=

Other DPOs: UGX 60,000/=

Kampala SPOs: UGX 50,000/=

Other SPOs: UGX 30,000/=

Other charges:

Charged at opening of Postal Address Box for rent

  1. Authority Card: UGX 10,000/=

Lock key: UGX 15,000/=