Posta Uganda Products & Services

Lock replacements

A physical box has a lock on it. This helps to secure the mail contents of renter of the box.

When one rents a box, they are provided a key that they use to access the contents of their postal address box.

Upon loss of the key, the lock has to be replaced due to the inability to access the box without a key. A lock replacement service is required and one has to pay the fee for the service

How To Apply

A renter requests for lock replacement in writing or asks in person

The renter makes the request as soon as they notice that they have lost the key or found out that the lock function is compromised

The renter must not have arrears. If the renter is in arrears, they need to clear their arrears first before continuation of process

The renter then is required to pay fees for lock replacement service

The renter’s mailbox is listed for lock replacement

The renter is notified to come and pick the key for the new lock after replacement

Pricing

The cost for lock replacement is UGX 45,000/= per lock replacement